Model HOA

Who We Are

We couldn’t find the service we wanted, so we started a company to deliver it.

After 15 years traveling the world as management consultants, we started to wonder if we could apply these skills a little closer to home. Our HOA was looking for a new management company and, as board members, we wanted something different: Strategic advisers. Savvy financial thinkers. Creative problem solvers. Catalysts for change. Great communicators.

Then it occurred to us: why not build a company to fill the gap in the market, and apply the skills we’d honed serving demanding Fortune 100 executives to serving discerning HOA boards? As they say, the rest is history. Model HOA is now the market leader in Park City, with thousands of units under management.

As we’ve grown the business and earned the trust of so many homeowners, we’ve received countless requests for vacation/second home management services. These homeowners value Model HOA’s relentless focus on proactivity, responsiveness, and great communication. After 10 years of managing HOAs, we launched Model Second Home Management: a boutique, second home management

offering for Park City homeowners looking for the highest standard in quality, communication, and attention to detail in managing your real estate assets.

Ryan holds an MBA from Duke University and Allyson holds an MBA from Emory University. Ryan also serves on the Park City city council.

Our Team

Ryan Dickey

Owner & President

Allyson Dickey

Owner & General Manager

Eyreka Smith

Community Manager

Patrick Murray

Capital Projects Manager

Edy McConnell

Architectural Review Lead & Community Manager

Jessica Wiltsee

Community Manager

John Grabowski

Maintenance Manager

Luke Philkill

Maintenance Manager

Jessa Gagnon

Financial Manager

Natasha Scott

Financial Assistant

What We Do

HOA Management

From full-service HOA management to financial/administrative services, we can tailor our services to meet your needs.
Common Area Management
- Weekly property checks
- Maintenance schedule creation and execution
- Vendor contracting and management
Owner Issue Resolution
- Online issue intake, triage, tracking, status updates, and resolution
- Issue analysis and trending to inform decision making
Owner Communication
- On-going communications for all HOA activities
- Ad-hoc communications
- Quarterly newsletters
- Homeowner surveys
Financial Management
- Owner dues invoicing and payment processing
- Vendor payment processing
- Monthly financial reporting
- Annual budget preparation and ongoing management
- Reserve study and tax return facilitation
HOA Administration
- Board and annual meeting preparation (including digital Zoom meetings)
- Homeowner directory management
- Unit change of ownership
- Insurance renewal and bidding
- Rules enforcement
- Architectural change facilitation
- State of Utah business entity and HOA registry updates
Advisory Services
- Capital project planning, bidding, contracting, and management
- Long-term strategic planning
- Governing document refresh and amendments
- Special assessment strategic planning and voting
Vacation and Second Home Management

Let us deliver flawless behind-the-scenes services so you can focus on creating memories of a lifetime.
Detailed Property Inspections & Checklists
- Regular inspections with specific checklists for weekly or bi-weekly; monthly; semi-annual and annual
- Maintenance task management
- Pre and post arrival preparation
- Technology-enabled visibility for owners
- Check-list driven execution and rigorous issue management
Customized Home Maintenance Plan Execution
- Creation of a detailed home inventory and map (systems, exterior, amenities, room-by-room components)
- Development and execution of customized home maintenance schedule
- Procurement and management of service providers
- Comprehensive record-keeping
Home Project Execution
- Plan and execute home projects from small maintenance projects to large-scale remodel
- Hiring and management of specialty contractors
- Review of initial home inspection report for any immediate and “watch” issues
Concierge Services
- Secure mail and package delivery
- Boutique experiences
- Special occasions
- Grocery stocking
- Airport transfer arrangement
- Vehicle maintenance
- Recreation equipment readiness
- Private chef and catering arrangements
- Reservation management (restaurants, spas, events)
Holiday Magic Making
- Holiday decorating
- Exterior seasonal lighting
- Gift purchase and wrapping
Financial Management
- Organize financial records for your vacation home
- Pay home-related bills
- Pay property taxes
- Detailed financial reporting

What They're Saying

"Model HOA is exceptional, standing head and shoulders above companies that present themselves as HOA management companies. There is no competition to Model HOA. Model HOA is the gold standard for what HOA management companies should be and do. I have referred Model HOA to friends in other HOAs a number of times. I always receive a call of thanks and appreciation for the unparalleled level of service they now receive when those HOAs choose Model HOA. There is only one HOA management company to use - Model HOA. You will be amazed with how good they are and how much easier your life as a board member will be!"

Steve Casey

Fairway Village, Treasurer

"Model HOA provides exceptional professional community management. They will save your community money in the long-term with their proactive approach to planning, budgeting, and maintaining community property. In addition, their excellent communication and interpersonal skills will help your owners feel included and that they are treated with respect. Once you make the switch, you will be asking yourself why you didn't use them sooner."

Ben Jensen

Courtyards at Quarry Village, President

"Park City HOAs seeking professional management services will be doing themselves and their owners a favor by contacting Model HOA. Allyson Dickey and her team are extraordinarily organized, knowledgeable and responsive. In a business where attention to detail and consistent follow-through is so important, they are indeed a "model"."

Greg Smalis

Eagle Mountain, President

"Great company to partner with. Model HOA is the gold standard for property owners and association boards. They provide strategic advice for big picture decisions, while still taking care of the many details that make a neighborhood a great place to live. I can't imagine life without them. Home owner complaints way down, satisfaction way up, the neighborhood looks better than ever, and we have a clear plan to make it even better in the coming months and years."

Doug Wood

Fairway Village, President

"Model HOA rescued our failing HOA. They agreed to manage our association in the middle of a complex lawsuit, which we ultimately overcame as a team. Over the past five years Model HOA has guided us through several projects, awarded cost savings service contracts and initiated process improvement. They are fiscally responsible, innovative and customer service driven. They are simply true professionals in every way and as a board member, I recommend their services with zero reservation."

Lionel Montoya

Courtyards at Quarry Village, Board Member

"As a young HOA the best decision we made was to hire Model HOA. Their level of knowledge, professionalism and prompt communication has made it so easy for our board to address the needs and desires of our community in a fiscally responsible way. Thanks Model HOA for keeping us on task and moving in the right direction!"

Jim Cox

Courtyards at Quarry Village, Treasurer

"The Model HOA team is extremely organized and proactive in anticipating our HOA needs. As a member of my HOA’s board, I am consistently impressed by their thorough work and the overall value they add. Additionally, everyone at Model HOA is a pleasure to work with."

Anna Washington

Courtyards at Quarry Village, Vice President

"Communication and action taken by Allyson for our Townhome Condo Complex outshine our previous HOA Management firm by a very long way. Communication is clear and concise. Existing problems with our complex Model HOA tackled quickly and all are now resolved."

Paul Lockwood

Courtyards at Quarry Village, Owner